Frequently Asked Questions

We accept multiple cards including AMEX, Visa, Mastercard and Apple Pay. We also accept Cash on Delivery (COD).

Please check our return/refund/exchange policy here.

Once the return has been approved by the Zerone team, the amount will be refunded within 2 weeks.

Note: The time period is subject to changes. Please adhere to your bank policies.

Typically it takes 1-3 business days to receive your order. We’re doing our best to deliver it promptly for you.

No, Unfortunately we do not ship internationally. Please follow us on our socials for further updates

Please make sure to have your Order Receipt with you and mail us at zeroneglowme@gmail.com or get in touch with us on our Instagram.